Musings of a conflict practitioner . . .
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When AI Fails your Feud
Think AI can fix your heated emails? See why a bot’s legal tone may make things worse. You’re composing a scathing email to that person who has done you wrong. Although your accounting of their offences mounts in your mind and your ire ramps, you muster the self restraint to avoid name calling. So, it…
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The Dangers of Digital Communications
What does my research say? I applied a constant comparative coding method to transcript data from interviews, comparing the responses to conflict in virtual teams (VTs) and face-to-face teams (FTFTs). This analysis was triangulated by a deductive model. Both methods corroborated the increased levels of negative responses to conflicts in VTs as compared to FTFTs,…
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Harnessing the Power of Mediation in Alternative Dispute Resolution
Mediation serves as the cornerstone of alternative dispute resolution (ADR) practices, providing a confidential and structured environment where conflicts can be resolved amicably. At JD Resolutions, I champion the use of mediation to facilitate dialogue between disputing parties, managing and resolving conflicts within a diverse range of contexts. I employ techniques that manage the dynamics…