Jenna Darcie, MS, Founder

I began my career as a scientist, focusing mainly on laser physics, quantum optics, and the engineering of fibre optic systems for transoceanic telecommunications.

Over time, I developed a fascination for the intractable part of human connection: conflict. From there came my passion for helping others achieve harmony.

Using a variety of tools for Alternative Dispute Resolution (ADR) and other methods of de-escalation and resolution, I help my clients restore harmony with lower emotional and financial costs than the adversarial process of litigation. These strategies can also be used to facilitate healthier conflict dynamics between parties moving forward.


My penchant for psychology spun me into specializing in high-conflict personalities (HCPs) and their impact on conflict dynamics. Unrestrained, HCPs (such as persons with narcissistic or borderline personality disorder) often deploy patterns of gaslighting, passive-aggression, hyper-reactivity, and/or manipulation, to name a few. Managing HCPs is key for successful ADR outcomes.

I am dedicated to fair, respectful dispute resolution and victim’s rights. Although I am not a lawyer, I may assist clients in exploring options for arbitration or litigation, including referring to or acting as a liaison to specialized attorneys when appropriate. I’ve studied international law, tort law, civil law procedure, and human rights at the graduate level. I’ve aided clients in disputes pertaining to employment negotiation, workplace discrimination and retaliation, as well as malpractice, personal injury, and probate law matters.


I earned my mediation certification in part by demonstrating a mastery of the basic mediation skills as well as those particular to the video-conferencing environment.

My graduate-level research comparing face-to-face and virtual interactions identified common pitfalls with digital communications that often result in conflict escalation instead of de-escalation or resolution. I bring these insights into my practice.


Harvard Law School, Program on Negotiations
NEGOTIATION plus DIFFICULT CONVERSATIONS by authors of Getting to Yes: Negotiating Agreement Without Giving In

Justice Institute of British Columbia, Conflict Resolution Program
NEGOTIATION and MEDIATION/Third-Party Intervention; CIVIL LAW PROCEDURE

National Conflict Resolution Center (NCRC), San Diego
PRACTICUM with Bill Eddy, LCSW Esq., expert in HIGH CONFLICT PERSONALITIES (HCP) and managing disputes involving HCP

High Conflict Institute (HCI), San Diego
PRACTICUM, Integrated with NCRC and Bill Eddy, co-founder and Chief Innovation Officer of the HCI

Royal Roads University, Conflict Analysis and Management
Graduate Diploma, CONFLICT ANALYSIS & MANAGEMENT
Includes International Law and research on conflict in digital communications

Princeton University
MS Electrical Engineering, Solid State Physics

University of California, Berkeley
MS Electrical Engineering, Laser Physics and Fiber Optics

Carnegie Mellon University
BS Physics and BS Electrical Engineering